We have simplified our operations by designing a monitoring solution that manages the performance of our workshop managers and technicians on each vehicle that gets checked into the repair process.
Our CSI department ensures that customers receive up-to-date information regarding the status of their vehicles.
Automated notifications for follow-ups and addressing problems have proven effective if attended to in the shortest possible time. Customers will soon be issued with a temporary username whereby they can access their vehicle’s progress from anywhere in the world!
Now that’s what we call service.